Retail

High-performance throughput delivers the goods

Distributing consumer and retail goods is a tightrope act of managing the product pipeline, receiving and shipping proliferating numbers of SKUs. Adherence to compliance – whether regulatory requirements, label compliance or meeting SLAs with retailers – requires constant vigilance. High volumes are received and pallets, cases or SKUs must be picked – all within short windows – via material handling equipment (MHE) or non-MHE managed pick routes.

Whether you support grocery, e-commerce or traditional retailers, Softeon supply chain management solutions expertly handle the complexity of consumer goods receiving, including flow through and cross docking, as well as order processing in large distribution environments. Softeon solutions tackle myriad challenges of distribution and transportation planning including customer shipping preferences (same day air, UPS ground or preferred LTL or TL carriers), order consolidation, distributed order management (DOM) and routing to customer hubs/DCs, direct-to-store or consumer direct deliveries.

Retail high-volume support for the warehouse

Advanced event and task management streamlines picking, replenishment, staging and other floor operations. With task optimization by type of zone, such as VNA (very narrow aisles) and coordination with replenishment operators and P&D zones, the right pallets are available at the right time in the most efficient travel path. Softeon equips consumer goods distributors with these capabilities:

Flexible order processing and pick techniques (piece pick, batch/cluster pick, case pick)
Dynamic slotting & optimization and warehouse simulation tools
Robust support for cross-docking and/or flow through
Pick by order, batching or consolidation based on different picking criteria for optimum wave planning
Built-in features enable easy generation of customer-specific compliance labels
Ad-hoc query generator allows generation of ad-hoc reports, queries and information retrieval
Portal capabilities allow real-time visibility to customers on a “need-to-know” basis defined by the security policies of the DC
Transportation management includes integration with small parcel shipments, external LTL, TL systems

"Softeon has proven to be an invaluable business partner in enhancing our repair operations."

Tom Butkovich, Regional General Manager, Sears

Getting connected with Softeon next-gen solutions

Based on service-oriented architecture and completely web based, Softeon’s suite of supply chain solutions consistently produce results for consumer goods companies in the form of lower operating costs, improved throughput and greater productivity.

All Softeon industry solutions seamlessly support RF, Voice and RFID technologies. Integration is fast and easy with ERP systems, various equipment for multi-tasking, task interleaving and real-time connectivity to equipment such as conveyors, sorters, pick to light, put to light as well as CubiScan and other dimensioning and weighing systems.

Softeon Consumer Goods/Retail Core Modules

Softeon solutions deliver the goods with improved supply chain performance. Learn more:

Warehouse Management System (WMS):

Supports the multi-channel model (e-commerce, store shipments, etc.). Order fulfillment workflows can vary for each channel and WMS can be configured to direct the fulfillment activities appropriately. Seamlessly supports seasonal and promotional workflow activities. Based on demand, dynamic pick-lines can be created to optimize order fulfillment workflows.

Assembly & Kitting Management System (AMS):

Adaptable functions and components to support multi-channel requirements, such as build to order, serialized assembly, lot control, rework and refurbishment and other custom assembly of products. Seasonal and promotional services to auto-insert promotional items and packaging.

Order Management System (OMS):

Manages multi-channel order demand, pricing, promotions and allocation rules to optimally meet customer order fulfillment SLAs. Flexible interface to accept orders from various channels, provides comprehensive order-to-delivery visibility.

Resource Management System (RMS):

Powerful tools that enable you to control and optimize labor and equipment resources performance to reduce costs and minimize execution variability.

Transportation Management System (TMS):

Flexible functions to support optimal carrier and mode selection. Integrates with carriers via the web or EDI, provides complete shipment visibility, parcel manifesting, and generates carrier-compliant labels, shipment documents and export documents.

Yard Management System (YMS):

Accurate and efficient tracking and management of trailers and containers in shipping yard. Schedule appointments, trailer check-in and audit, age-analysis and check-out functionality. The graphical yard viewing tool provides easy and complete visibility of yard.

Distributed Order Management System (DOM):

An intelligent integration hub for order sourcing, routing and fulfillment. Accepts orders from multiple channels, evaluates rules to determine the best fulfillment strategy to increase supply network flexibility, efficiency and customer service.

Returns Process Management (RPM):

Rule-driven support of a variety of configurable workflows to optimally process returns from diverse channels. Piece-level tracking features enable comprehensive track and trace capability throughout the supply chain. Real-time visibility and rule-based capabilities dynamically evaluates return product attributes and condition to determine disposition and destination.