Business Overview
- Touchstone Crystal is the new direct-selling jewelry division of the Swarovski brand. Touchstone Crystal has successfully reinvented home-based business opportunities for women everywhere. Touchstone Crystal offers Swarovski sparkle in a unique and affordable line of jewelry designed for the everyday woman, made exclusively for Touchstone Crystal and sold only through their Independent Sales Consultants (in-person, online, and via catalog). Touchstone Crystal parties and online sales empower women, fuel their entrepreneurial spirit, and connect consultants to a global fashion brand. All Touchstone Crystal jewelry blends on-trend and classic styles with the same craftsmanship, attention to detail, and unmatched precision-cut crystals celebrated on the red carpet and on runways everywhere and that are signature trademarks of the 120 year Swarovski name. www.touchstonecrystal.com
Business Objectives
- Required a robust Warehouse Management System that would be cost effective and bring efficiency to their operations
- WMS needed to be able to handle large seasonal volumes of orders and business growth
- Key challenge was the need for the WMS to integrate seamlessly into their unique Party Planning software
- Needed a WMS that would provide accuracy, efficiency and visibility from Party Planning all the way to fulfillment
