Business Overview
- $6 billion global logistics provider (3PL), including warehousing and distribution
- Maintains operations on all continents
- Services a diverse range of customers worldwide and provides a wide spectrum of additional value-added services
Business Objectives
- Required rapid onboarding of new customers
- 3PL customer’s needs became increasingly complex
- Needed to fulfill unique billing requirements for each customer
- Needed to facilitate constant changes in customer requirements across complex verticals such as high tech, manufacturing
- Multiple systems were complex and costly to maintain
Solutions
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“Softeon’s highly configurable system helps us with projects that involve things like assemble-to-order, and multi-level bill-of-material management."
Fred Rake, Senior VP of Worldwide Logistics, CEVA Logistics
Results
- Continued rollout of WMS by location
- Comprehensive billing for each customer
- Fast system configuration and onboarding of new customers to meet unique requirements
- Improved assemble-to-order and multi-level bill-of-material management
- Improved auditing process
- Increased real-time operational visibility and information capture for the 3PL and customers
