Business Overview
- Peru-based provider of integrated logistics solutions serving Central and South America
- Employs more than 4,800
- Specialties include distribution of consumer goods and grocery, frozen foods, appliances, products requiring cold storage and logistics operations for supermarkets
Business Objectives
- Inefficient proprietary and older-generation WMS that couldn’t manage basic warehouse functions
- Lack of standardized business processes across regions (Peru and other Latin American countries) and business verticals
- Need to respond to marketing needs quickly
- Desired capability to scale quickly to pursue new business in other verticals such as electronics and home appliances
- Multi-language needs across countries
Solutions
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“We strongly believe the Softeon product suite provides us with the technology framework and ability to offer leading-edge logistics solutions. We now have the capability to attract new business while responding to customer demands more rapidly.”
Emilio Fantozi Temple, CEO, Ransa Comercial S.A., Lima, Peru
Results
- IT cost containment and quick onboarding of new customers
- Improved customer service levels due to increased operational efficiencies, inventory accuracy and streamlined business processes
- Warehouse efficiencies include better order fulfillment, sophisticated wave planning, efficient pick, pack and ship operations
- Improved market responsiveness
- Capabilities to take on more complex services for customers
- Supports multiple languages with minimal training
