Business Overview
- One of the world’s largest providers of freight forwarding and logistics services
- Part of the DB Schenker global network with over 2,000 locations on all major continents in 130 countries
- Parent company DB Schenker also owns leading European freight rail network
- Company employs over 90,000 worldwide
Challenges
- Needed low-cost warehouse management solution to support multiple verticals and value-added services
- Scaleable solution and quick onboarding of new customers were mandatory
- Required solution to support multiple languages across countries
Business Objectives
- Template-driven standard WMS that is configurable to support multiple verticals and value-added services
- Small and simple warehouse processes, for rapid rollouts in their global landscape of several hundred warehouses
- Required solution to support multiple languages across countries with localization features in their day-to-day operations – handling unit, units of measure, currency, date formats, etc.
Solution
Results
- Softeon component-based, service-oriented architecture enabled configuration of the WMS to meet business objectives with additional components such as configuration wizard for rapid onboarding of clients
- Cost-effective, competitive solution delivers warehouse and logistics efficiencies
- Solution currently used in several sites across the EMEA region, with internal hosting at DB Schenker computing data center
- On-demand WMS solution by location gives each branch rapid ability to scale and lowers IT costs
- Increased market responsiveness and ability to quickly onboard new 3PL customers
- Supports multiple languages with minimal training